Personalized Paw Patrol Cake Topper

Standard Return & Refund Policy

• Return Window: You have 7 days from the date of delivery to initiate a return.
• Condition of Items: To be eligible for a return, items must be unused, unwashed, and in the same condition that you received them. They must also be in the original packaging with all tags still attached.
• Personalized Items Policy: Due to the custom nature of these products, we cannot accept returns or exchanges on personalized or custom-made items unless they arrive damaged or defective. Please double-check all spelling and customization details before placing your order.
• Damaged or Defective Items: If your order arrives damaged or if there is a mistake in the customization made on our part, please contact us at [Your Email] within [Number, e.g., 48] hours of delivery with photos of the issue.
• Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for a different size or color of a non-personalized product, please contact our support team.
• Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.
• Return Shipping: Customers are responsible for paying their own return shipping costs unless the return is due to a defective product or a shipping error. Shipping costs are non-refundable.